BTIA is lead by a Board of Directors who meet monthly to decide on all issues regarding BTIA.

BTIA staff and the Executive Board work closely on a day-to-day basis to execute the strategies laid out by the Board of Directors.

Major Duties of the Board of Directors 

  • Oversee development and approval of a long-term corporate plan and approve annual budgets and operating plans;
  • Define and/or safeguard the organizational mission, the values framework and operating principles within which it expects the Association to be administered, and to review these periodically;
  • Govern the Association through board policies and planning objectives approved by the Board, formulated with the Executive Director and staff, and reviewed periodically;
  • Select and support an Executive Director to whom the responsibility for administration of the Association is delegated;
  • Review and evaluate regularly the performance of the Executive Director on the basis of a specific job description and approved objectives;
  • Seek and secure sufficient resources for the Association to finance its programs adequately;
  • Account to the public and funders, for the services of the Association and expenditures of funds;
  • Ensure prudent and proper management of the Association’s resources;
  • Establish the general values framework in which the Association’s human resources will be managed and periodically monitor key human resource performance indicators;
  • Approve and periodically review personnel policies within which human resources will be managed;
  • Establish guidelines within which management may negotiate pay and benefits agreements with staff;
  • Regularly review the Association’s services to ensure that they are consistent with the purpose of the Association and that its programs are effective and relevant to community needs;
  • Provide continuity for the Association and opportunities for citizen participation;
  • Represent the Association and its programs through interpretation to the community;
  • Serve as an advocate for services of good quality;
  • Hear complaints from consumers about services through a formal complaints procedure.